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Where Is My Confirmation Email?

Solution

If you have not gotten your confirmation email after registration then most likely your email account or ISP has filtered or even blocked your email.

Please check your trash or spam folders. Please refer to the email White Listing tips here:

 

Many popular eMail programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to White List the folks you want to receive email from.

Contact the customer service people or the Postmaster at the company that provides your eMail or Internet connection (your ISP). Explain to them that e-Bestsellers.com email is email that you asked for and value. Ask them if they can White List the email. They'll probably ask you for some information about us. Here's what to tell them:

  • Sending Address: If they ask for our address, give them the address e-Bestsellers.com as the email.

  • Domain: If they need to know the domain we're mailing from, tell them :
    @e-Bestsellers.com

  • IP Address: If they ask for our sending IP address, tell them:
    75.126.153.62

If you're using AOL, you can ensure that your e-Bestsellers.com correspondence is delivered to your Inbox by setting your Mail Controls. Here's how:

  • Go to Keyword Mail Controls.
  • Select the screen name we're sending your e-Bestsellers.com emails to.
  • Click Customize Mail Controls For This Screen Name.
For AOL version 9.0: You need to add our sending address to your "People I Know" list.
  • Open your latest e-Bestsellers.com email.
  • Click the Add Address button (over on the right) to add
    e-Bestsellers.com to your "People I Know" list.


For AOL version 8.0: Select Allow eMail from all AOL members, email addresses and domains.
  • Click Next until the Save button shows up at the bottom.
  • Click Save.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain:
e-Bestsellers.com

To ensure that your e-Bestsellers.com email is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

  • Open your Yahoo mailbox.
  • Click Mail Options.
  • Click Filters.
  • Next, click Add Filter.
  • In the top row, labeled From header: make sure contains is selected in the pull-down menu.
  • Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent e-Bestsellers.com.
  • At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
  • Click the Add Filter button again.

If you are using Hotmail, you can ensure that e-Bestsellers.com email is delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

  • Click the Options tab.
  • Select Safe List. (It's under the heading Mail Handling.)
  • In the space provided, enter the address in the "From" line of your most recent e-Bestsellers.com email.
  • Click Add.
  • When you see the address you entered in the Safe List box, click OK.

 

 



If you need your confirmation email resent please submit a support ticket.

 
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Article details
Article ID: 11
Category: Knowledgebase
Date added: 2014-07-21 20:23:22
Views: 72
Rating (Votes): Article rated 2.8/5.0 (13)

 
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